Guest Reviews

Read what other guests had to say

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A fine holliday with Yaya

Eric was a fantastic agent for our holiday. It was a last minute holiday but he make a very nice rondtrip through Thailand for us. He was an easy man to contact with en did his best to make everything the best for us. Thank you Eric.

5
Sjaak
6th January 2024
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Eric and Yaya Asia Travel were absolutely fantastic!

The communication was top notch, the overall experience was exactly what we had hoped for. I loved the balance of activities, the fact that Eric really took time to understand our desires, and the quality of the places we stayed, the length of time in each, and the overall trip flow — everything was fantastic. Eric was also really communicative and prepared, had everything worked out seamlessly, and even met us in person in Bangkok when we arrived to go through everything. We couldn’t be happier with our time and hope to work with Eric and his team again!

Overall the guides that we worked with on the private trips (bike tour, trekking, rafthouse, Bangkok tour) were fantastic.  They were friendly, knew enough English to explain things, grew up in the area that we were exploring for the first time, and gave us so much interesting facts and information.  It made each experience very special.

5
Lee M.
3rd April 2023
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We worked with Eric from our travel agency. The whole process was fantastic.

There was an initial call and number of emails to narrow down our itinerary and match our interests and budget. He offered great suggestions outside of what we had thought of both of which ended up being the highlights of our trip include a trek and bicycle tour. He surprised us, and how personable he was including meeting us at our hotel for a personal introduction after arrival. He was accessible by text if any questions came up everything went completely smooth without any delay to the itinerary included attention to details I.e needed late check out on one day, presence for certain rooms etc. I have never use an agent before, but would do so again- highly recommend their services.

 

 

5
Kim V.
23rd February 2023
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We can’t say enough great things about Eric and this travel company.

We contacted them with only about 1.5 months to plan 2-week honeymoon trip in Thailand, and they absolutely knocked it out of the park. Every hotel, tour, and experience was memorable, and it was shaped exactly how we requested, easily making changes and multiple itineraries to craft the perfect trip. Our trip was the perfect mix of adventure and relaxation—we got to do the classic Thailand tourist experiences, but also our travel agency helped us experience real, local, Thai culture that we would have never seen or experienced without their help. From the moment we landed to the moment we departed, everything was taken care of, and Eric was always a message or phone call away for anything that we needed. If you have the chance, book your Thailand trip with this travel company!

5
Josh B.
12th December 2022
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Our travel agent, Jack, was a delight to work with

We first started planning the big trip to Thailand in January 2020. We chose this travel company based on the fact that they were based in Bangkok as opposed to the US. We started planning our 16 day trip, purchased our flights on Cathay Pacific (one business class and one business class reward companion ticket) to travel in November 2020. Our travel agent, Jack, was a delight to work with in planning our trip. We put down a 30% deposit. And then, COVID happened. Flights were cancelled and Thailand was shutdown for who knows how long. Jack stayed in touch us over the next year. In the fall of 2020, Jack issued a travel voucher for our deposit to be used in 2021. In September of 2021 on the hopes of being able to travel to Thailand, we rebooked our flights on Cathay Pacific (which is very challenging if you want to use miles for one ticket). I last spoke to Jack in early September 2021 with a promise to keep in touch about which parts of Thailand might open in November 2021. In early October 2021, I received an email from the Office Manager of the travel company letting me know that Jack had passed away. Our trip was scheduled for November 2021, and Thailand had announced that some cities would be open on November 1st for tourism, however, four of the eight locations on our itinerary wouldn’t be opening until sometime in January/February 2022. And, you still had to quarantine in Bangkok for one week upon arrival. So, I sought advice from the travel company’s office manager and she told us it would be better to reschedule for 2022. Again, we cancelled our flights. We were reassigned to Eric, a travel agent for a trip in October, November 2022. We weren’t able to book flights until April 2022 with Cathay Pacific and the only reward travel dates available put us to a 20 day trip. Eric was great to work with in extending our itinerary. He then informed us that the travel company wouldn’t be able to honor our whole deposit because the travel voucher had expired on December 31, 2021. I was very upset about this since they had advised us to postpone our trip to 2022 without mentioning we would lose our deposit. I contacted Zicasso to see if they could help me. I was helped by an amazing Zicasso Travel Care Specialist, Andrew. The travel company came back and was able to recover about 75% of our deposit and Zicasso helped out with the rest. I will always recommend Yaya Asia Travel to anyone looking for a travel agency!

 

5
Carla R.
26th November 2023
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The trip planner from Yaya Asia Travel made our trip perfect.

He worked with us to create a custom itinerary providing a great balance of seizing the opportunities Thailand provides along with some downtime for self-exploration.

Our planner knew Thailand very, very well being able to make comparisons between cities, excursions, and hotels to ensure we’d get the most out of our trip. He was very responsive throughout the planning process and provided a seamless travel experience allowing us to focus on vacationing and new life experiences. Additionally, the local guides, our guide in Bangkok, and our guide in Chiang Mai, both went above and beyond to make local food and outing recommendations along with even letting us customize our guided tours. They were both very knowledgeable, fun, and our guide in Chiang Mai even went out of the way to book us a Thai massage in person upon our asking.

Hope to travel to Asia again and will definitely reconnect with this travel agency!

5
Matthew W.
22nd February 2022
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The process from start to finish was very streamlined

From the moment I contacted Yaya Asia Travel, they paired me with 2 specialists for Thailand and I began my preliminary talks with them to see which one catered best to my needs. I finally went with this travel agency because our travel agent was super responsive. After a couple of phone calls he understood what I was looking to accomplish on the trip. After he sent me his itinerary I said this looks great and started the payment process which was very easy. I paid monthly for the trip. Upon arrival everything was given to us, vouchers, tickets etc. All of our rides fromt he airports were perfect. The trip planning was awesome got to visit the city, the mountains and the beaches all in one trip. We had 1 minor hiccup for our last flight, but it was handled in the end. Overall it was an amazing experience and I would highly recommend Yaya Asia Travel and their travel specialists.

5
Nicolas H.
1st February 2020

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